“I am extremely disappointed with my experience. I was involved in a ski accident the day beforehand and tore my ACL, making it physically impossible for me to participate. I promptly notified the guide, provided a doctor’s note, and explained the situation in good faith. Despite clear medical documentation and circumstances entirely outside my control, I was denied any refund. While I understand that businesses have policies, a complete lack of flexibility in the face of a serious injury — especially when proof was provided — reflects very poor customer service. A more reasonable and humane approach could have been taken. I would caution future customers that if an unexpected…”

“La nostra guida è stata davvero brava, ci ha fatto fare un percorso molto bello dove abbiamo potuto ammirare una natura spettacolare! consigliatissimo!!!”

“I enjoyed this activity very much until I checked my credit card and saw you charged the 2 person rate not the one person rate.”